• Certified: Fully supported technology with highest level of testing before release.
• Compatible: Fully supported technology with minimal level of testing before release.
• Unsupported: Unsupported technology because it is either impossible or not tested.
64-bit Server Configurations
Sun Solaris 10 (64-bit SPARC)
JDK 1.6: Certified (64-bit JDK)
Oracle 10gR2: Compatible
Oracle 11gR1: Compatible
Oracle 11gR2: Certified
Oracle RAC
Blackboard offers support for RAC with all versions of Oracle supported by Blackboard. For information about running Blackboard Learn with RAC, see Oracle RAC Support on UNIX in Blackboard Help for Administrators.
Oracle 11gR2 Errors
Oracle 11gR2 contains two bugs that cause errors.
The first bug displays errors when importing content or restoring course packages. To prevent this error, as an Oracle user, run the following command:
alter system set “_optimizer_push_pred_cost_based”=false scope = both;
alter system set cursor_sharing=EXACT scope=both;
The second bug returns an error that reads:
ORA-00918: COLUMN AMBIGUOUSLY DEFINED Bug 9219636: ORA-00918: COLUMN AMBIGUOUSLY DEFINED IN 11.2.0.1
To prevent this error, apply the Oracle patch bundle 11.2.0.1 number 9259407.
Client Technologies
Windows Client Configurations
Mac OSX Client Configurations
Accessibility and JAWS
Blackboard strives to make all its products as accessible as possible. JAWS for Windows 11 and 12 were used during accessibility testing for SP6.
No Longer Supported
The following technologies are not supported:
- Internet Explorer 6, 7
- Firefox 1.x, 2.0, 3.0, and 3.5
- Safari 2.0, 3.0, 3.1, 3.2 and any version on Windows
- Mac OSX 10.3, 10.4 “Tiger”
- Java 5, although it may continue to work